Report the Incident
Call us or use the AutoAssist app as soon as it is safe. Note the date, time, location and any other parties involved.
When something goes wrong, we handle the paperwork and follow up with the insurer so you can get back to normal quickly.
Call us or use the AutoAssist app as soon as it is safe. Note the date, time, location and any other parties involved.
Send photographs, the police report where applicable, your policy number and any estimates you have received.
An adjuster reviews the damage and confirms what your policy covers. We keep you updated throughout.
Once approved, repairs are authorised or payment is released, and we confirm the outcome in writing.